Live / Mobile
Using sb 999 — opening an account, making a deposit via Nagad or Bank Transfer, or accessing any game in the lobby — means you have read and accepted these terms. Access and eligibility depend on your local law and the regions where these services are available.
These terms form the binding agreement between you and sb 999 for every interaction on this platform — from the moment you register an account to any transaction you complete through Nagad or Bank Transfer. They apply regardless of the device you use to access the site, whether that is a mobile handset or a desktop browser. Where a section of these terms conflicts with local law in your jurisdiction, the applicable local law takes precedence, and your access to certain features may be restricted depending on the eligible regions defined by our published policy. We update these terms periodically; the version shown on this page at the time you log in is the version in force. Continuing to use your account after any published update constitutes acceptance. If you do not accept a change, you must stop using the account and contact our support team using the route listed on this page. We do not waive our rights under these terms simply by not enforcing a particular clause at a given time. Queries about specific clauses can be raised through the live chat or email route described in the support section below.
These terms draw clear lines between what falls under our policy and what sits outside it. Knowing the scope helps you understand exactly where our obligations begin and end, and where you need to look elsewhere for terms that govern third-party services connected to your account.
All registration, login, session and security obligations fall inside these terms. This includes how you create credentials, how we handle account suspension, and what happens if we detect a policy breach during an active session.
Deposits and withdrawals processed through Nagad or Bank Transfer are covered here. The specific amounts, limits and verification steps shown inside your account cashier are part of this agreement and may change without prior notice other than a page update.
Games available in our lobby — including titles from Joker, Spadegaming, PG Soft and Bigtime Gaming — are subject to the rules set by each respective studio. Our terms govern access to that content; the studio's own game rules govern in-game mechanics and outcomes.
Payment processors, mobile wallet providers such as Nagad, and any external link we reference operate under their own separate terms. We do not carry responsibility for how those third parties handle your data or process your requests beyond our platform boundary.
These terms are not one-directional. You have concrete steps available to you at any point during your time on the platform. Your account dashboard shows a transaction history that logs every deposit and withdrawal — including those made via Nagad and Bank Transfer — so you can cross-check records at any time without contacting support. If the details held on your account are inaccurate, you can update eligible fields directly through the account settings screen; for fields that require identity verification, the correction process is handled through our support route. Any question about how a specific clause applies to your situation can be raised with our team, and we will respond with reference to the relevant section of these terms rather than a generic reply. Where a dispute arises over a transaction record, the log held in your account cashier is the reference point we use. These rights sit alongside your statutory entitlements under applicable local law, which these terms do not override.
Open the account cashier to see a full log of deposits and withdrawals, including each Nagad or Bank Transfer entry with its date and status.
Editable fields can be updated from the account settings screen. Fields tied to identity verification require a support request through the published contact route.
Contact our support team citing the specific clause number or section heading. We respond with a direct reference to the relevant part of these terms, not a copy-paste reply.
To close an account or change access permissions, submit your request through the support channel listed below. We action requests in line with the process described in these terms.
If a clause is unclear or you need to raise a question about how these terms apply to your account or a specific Nagad or Bank Transfer transaction, reach us through the channels published on this site. We do not operate undisclosed or informal contact paths — the routes below are the ones in force.
Start a chat session from any page on the site. Use this route for questions about account access, transaction records or how a specific clause in these terms applies to your situation.
Send your query to the support email address listed in your account dashboard. Include your account reference and the clause or section you are asking about for a faster, more focused reply.
The published help centre on this site covers common policy questions. If the answer is not there, the page directs you to the correct contact channel without sending you in circles.
We maintain these terms as a live document, not a static archive. Each section reflects current platform behaviour around account access, transaction processing and content availability — if something changes, this page is updated and the date shown at the top of the terms reflects that. Here is how we handle the areas that matter most to your account.
Login credentials and session management fall under these terms. If we detect unusual activity on your account, we may suspend access pending verification. The process for reinstating your account is described in the account section of these terms.
Transaction records — including Nagad deposits and Bank Transfer entries — are retained for the period specified in our privacy policy. You can request a summary of your own data through the support contact route at any time.
We use session cookies to keep you logged in and to maintain your cashier state across pages. The cookie notice shown on your first visit explains what is set and how to adjust your browser preferences.
When these terms are revised, the updated version is published on this page with a revised effective date. Your continued use of the account after that date constitutes acceptance of the updated terms.
These are the questions we hear most often about how these terms work and what they mean for your account. If yours is not here, the support routes in the section above are the right next step.
Access and eligibility depend on your local law and the regions where our services are available. If you access the platform from a jurisdiction where it is restricted, these terms still apply to your account, but certain features may be unavailable. Check the eligibility section of your account for the regions in force.
Where a clause conflicts with applicable local law, the local law takes precedence. We review these terms when relevant legal changes are published and update this page accordingly. The version live on this page at the time of your session is the version that governs your use.
Any deposit or withdrawal processed through your account cashier — including those made via Nagad or Bank Transfer — falls under these terms. The cashier log in your account dashboard records every transaction with its date, method and status, which you can review at any time.
Contact our support team through live chat or the email address in your account dashboard. Provide your account reference and the approximate date. We will refer you to the version of the terms that was published at that time, or confirm if the current version is unchanged.
Raise your question through the live chat or email support route listed on this page. Cite the specific clause or section heading. If a resolution is not reached through support, your statutory rights under applicable local law remain available to you independently of these terms.
Our terms govern your access to the game lobby and the account conditions under which you play. In-game mechanics, payout structures and round rules are set by the individual studio — PG Soft, Spadegaming, Joker or Bigtime Gaming — and are shown inside each game where the provider exposes them.